描述

  1. Customized Service Scope

 

We provide comprehensive OEM/ODM services for pet food, including:

 

Formula customization: Formulas can be developed based on customer market demand, target pet species, nutritional ratios, and specific functional requirements.

 

Packaging customization: Support for private label packaging design, label printing, and carton customization.

 

Flavor customization: Options to adjust meat sources, kibble shape, texture, and aroma.

 

Specification customization: Multiple packaging sizes available (500g / 1kg / 5kg / 10kg / 20kg, etc.).

 

  1. Customization Process

 

Customer provides requirements (quantity, formula, packaging style, etc.) →

We offer a solution and quotation →

Both parties confirm the formula and packaging →

Sample production and confirmation →

Mass production →

Quality inspection and shipment

 

  1. Information Required from Customer

 

Brand name and LOGO source file

 

Packaging design file or design concept

 

Product positioning and target market (e.g., cat food/dog food, functional/basic type)

 

Estimated order quantity and packaging specification

 

Target nutrition or key selling points (e.g., grain-free, coat care, digestive health, etc.)

 

  1. Minimum Order Quantity (MOQ) & Pricing

 

OEM MOQ: ≥2 tons per formula (can be adjusted depending on the product)

 

ODM cooperation: Subject to formulation complexity and special raw materials

 

Pricing: Based on ingredient composition, packaging method, and order quantity

 

  1. Sample Policy

 

Small trial samples (100–500g) can be provided; sample and shipping fees are required.

 

Sample cost can be deducted from bulk order payment.

 

Sample lead time: 7–15 working days.

 

  1. Packaging & Design Requirements

 

Customers may provide complete design files (AI/CDR format)

 

We can help adjust artwork to meet printing standards.

 

Packaging printing MOQ depends on bag type and material (normally 10,000–15,000 bags per design).

 

  1. Lead Time & Shipping

 

Production lead time: 25–35 workdays after order confirmation.

 

Actual delivery time depends on material and packaging availability.

 

Shipping terms supported: FOB / CIF / EXW, etc.

 

  1. After-sales & Liability

 

Customized products are made-to-order and non-refundable unless there is a quality issue.

 

In case of any quality problem caused by us, we will take full responsibility for compensation.

 

Customers must raise any quality claims within 7 days of receiving the goods.

 

  1. Optional Modules

 

Eco-friendly formula commitment: No use of banned ingredients, preservatives, or inferior by-products.

 

Testing & Certification: SGS test reports and export-related certificates available.

 

Confidentiality Agreement: All customer formulas and packaging designs are strictly confidential and will not be disclosed.

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